Shipping Policy

What will be the delivery charges?

We offer free shipping all over India. For Nepal, orders above 2500 INR will be eligible for free shipping & below 2500 INR shipping charges 800 INR shipping will be applicable. There are no hidden charges applicable except the ones that can be charged by your Credit Card Company or online payment gateway (if any).

Why does the delivery date not correspond to the delivery timeline of 2-8 business days?

We follow a minimum delivery cycle of 2 to 8 business days. Some factors such as non-availability of stock, the delivery cycle on the logistic partner’s, delivery location, weather conditions & natural calamities may cause a delay in delivery. We always value our customers & their feedback.

What is the estimated delivery time?

We normally deliver most orders between 2-8 business days. You will be notified once your product is ready to ship and dispatch.

Are there any hidden costs on items sold by London rag?

We offer complete transparency & no hidden costs to our customers. On our end you will only be billed the final amount seen on your account screen, we are not liable for any charges that you may be charged by your credit card or online payment provider.

Why does the estimated delivery time vary for each customer?

During the holiday season or other times the delivery can be affected by heavy demand of products in a particular region. Also, if the customer requests a change in location, the delivery time gets expanded. You will be notified in case there is a change in delivery time through email. Should you face any other problems in delivery, you can notify us at support@londonrag.in / Chat support on the website.

I need to return an item, how do I arrange for a pick-up?

We always feel happy in listening to our customer queries & helping them with the best solutions. In case you want to return any product, you can write to us at support@londonrag.in with a reason to return. If it fits our return requirement, we’ll process a pick-up for you. You’ll receive an email consisting with a return label & arrange a feasible pick-up time.

Do you guys deliver internationally?

London rag, delivers to India, Hong Kong, Singapore, Malaysia, Philippines and United States of America. Stay tuned on our website & social media handles to get regular updates on our process. Happy Shopping!